Shipping Information
We are based in the UK, and ship across the Globe
We aim to ship all orders within 5 working days of cleared payment, if there is a delay to your order, we will inform you as soon as we are aware
You an entitled to cancel your order for an unconditional full refund before the order ships, see Terms and Conditions for more information
Shipping to the UK is done via APC for bulky goods, or Royal Mail for lighter goods
Shipping to Europe is typically shipped via DPD, DHL or FedEx
Transit times are usually less than a week, depending on your exact location
Shipping is auto-calculated at checkout, and the 20% UK VAT removed from the price
Shipping costs are £30-50, depending on exact configuration and location
Tracking number will be provided
Shipping to the USA and Canada is done via DHL
Transit times are usually less than a week, up to 2 weeks
Shipping is auto-calculated at checkout, and the 20% UK VAT removed from the price
Shipping costs between £110-190. The lower figure is for a kit without a motor, the higher includes a motor- this is because including a motor necessitates using 2 parcels which significantly increases the price. You may be able to save money by buying a motor locally, see the motors page for information on compatibility
UK tax is removed from the price for international orders, however you will be responsible for paying local taxes on import, this will be facilitated by the courier
If goods are returned to us due to a failure to pay import fees, we will refund the cost of the goods upon their return, but the shipping is non-refundable except in extenuating circumstances at our discretion