Shipping Information

We are based in the UK, and ship across the Globe

  • We aim to ship all orders within 5 working days of cleared payment, if there is a delay to your order, we will inform you as soon as we are aware

  • You an entitled to cancel your order for an unconditional full refund before the order ships, see Terms and Conditions for more information

  • Shipping to the UK is done via APC for bulky goods, or Royal Mail for lighter goods

    • Track or rebook APC deliveries here

    • Check the status of Royal Mail deliveries here

  • Shipping to Europe is typically shipped via DPD, DHL or FedEx

    • Transit times are usually less than a week, depending on your exact location

    • Shipping is auto-calculated at checkout, and the 20% UK VAT removed from the price

    • Shipping costs are £30-50, depending on exact configuration and location

    • Tracking number will be provided

  • Shipping to the USA and Canada is done via DHL

    • Transit times are usually less than a week, up to 2 weeks

    • Shipping is auto-calculated at checkout, and the 20% UK VAT removed from the price

    • Shipping costs between £110-190. The lower figure is for a kit without a motor, the higher includes a motor- this is because including a motor necessitates using 2 parcels which significantly increases the price. You may be able to save money by buying a motor locally, see the motors page for information on compatibility

    • UK tax is removed from the price for international orders, however you will be responsible for paying local taxes on import, this will be facilitated by the courier

    • If goods are returned to us due to a failure to pay import fees, we will refund the cost of the goods upon their return, but the shipping is non-refundable except in extenuating circumstances at our discretion

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